Understand and use the right audio and video hardware

Adobe Connect has certain requirements that you, as a meeting Host, will need to meet before you can run classes or webinars in the system. There are also some recommendations that can make the system run more efficiently for you.

Built-in computer microphone and speakers are not recommended for hosting Adobe Connect meetings.

Built-in hardware not only has a reduced quality of sound, it may create audio feedback loops and echoes that may interfere with your teaching. A USB headset with headphones and a microphone is recommended for hosts (and participants, if possible).

  1. Get yourself a USB headset. A Logitech H340 Headset or equivalent is recommended (available from Officeworks or JB Hifi).
  2. Plug it into your computer and then power it up. Let your computer detect the hardware and install any necessary software or drivers to run it.
  3. Run the meeting connection test described below.

If you cannot obtain a USB headset, at the very least use headphones to receive sound, in order to prevent feedback issues. Built-in microphones may also pick up a lot of background noise.

You may also connect a webcam to your computer to show yourself in your meeting room. Most commonly available video devices will work with Adobe Connect, but you should always test your video sharing in advance of your class. Students can also share their webcam if you allow video sharing, though this may use a lot of bandwidth and slow your internet connection.


Install the Adobe Connect application and test your connection

If you will be hosting meetings you must install the Adobe Connect application.

  1. Follow this link to the Meeting Connection Test page.
  2. install adobe app buttonClick the 'Install Adobe Connect' button to download and install the application. Save an then run the installer on your computer and follow the prompts to complete the installation.
  1. Click the 'Run Diagnostic Test' button to test your computer. Adobe Connect will open and launch a series of tests to evaluate your internet speed.

Open your Adobe Connect classroom

  1. Open the meeting room:
    1. If you've created your meeting room using the External Tool activity, you can click the 'Join' button to open the meeting room.
    2. If you've created a room using the Web Manager, copy and paste the 'Meeting Room URL' into your web browser.
  2. Run the Audio Setup Wizard from the 'Meeting' dropdown menu.
  3. Enable 'Microphone rights for Participants' from the 'Audio' menu to allow students to speak.

Understand the interface and meeting room functions

You should familiarise yourself with the functions of Adobe Connect well in advance of running your first class or webinar.

The following guides may also be useful when inside live classroom:


Get Adobe Connect help and support

LEO Support can assist you in creating meeting rooms and troubleshooting any technical problems you're having with Adobe Connect. Please call LEO support on 1800 246 442 or submit a support request via LEO.

Learning & teaching

Please contact the Learning and Teaching Centre for professional development, resources and advice for your learning and teaching needs at ACU.

LEO support

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