The Kaltura service enables you to upload video content and make it accessible to students via a link in your LEO unit. It is recommended that you upload your videos in advance to your My Media section in LEO to use later in your units.

You can also publish a video to multiple units and make it available via the unit's Media Gallery.

Uploading a video to My Media

  1. Log into LEO and click the 'My Media' link under the 'Dashboard' link in the Navigation menu.
  2. On the My Media page, click the 'Add New' button and choose 'Media Upload':
    click Media Upload
  3. Click the 'Choose a File to Upload' button and choose a video file from your computer to upload.
  4. On the Upload Media page you will see a progress bar as the file is uploading, plus some information fields about the video you are publishing, as in this example:
    uploading a video int

While the video is uploading you can:

  • Give your video a title in the 'name' field.
  • Add a description to your video (use the basic editing options to format the description text if you wish).
  • Add tags the to video if you like.
  1. Wait until the video has uploaded (you will see a green "100% complete" message at the top of the screen).
  2. Scroll down and click the 'Save' button to save the new video file.

Note: you must click the 'Save' button first before you can publish it to any of your units.

Important tip: The speed of your internet connection is usually not an issue when viewing Kaltura videos. However, if you are uploading large videos to Kaltura, it might take too long to do so from your home, especially if you do not have fast broadband upload speeds. Most home broadband connections (e.g., ADSL2+, Cable, NBN) have fast download speeds (10 Mbps or faster) but slow upload speeds (slower than 5 Mbps, sometimes even less than 1 Mbps).

My video is not uploading!

While uploading your video, it might seem to "get stuck" or not be working at all. There are a few possible reasons why uploading your video to Kaltura might stall or completely stop working:

  • Problems with your web browser - If you have many web browser tabs open, this might create problems during the upload process, especially if the other web sites you have visited are running scripts that are using up your web browser's (and computer's) resources. If you are having problems uploading your video, it might be useful to close these other tabs to allow your web browser to do its work with Kaltura.
  • Problems with your internet connection - Sometimes, even when using a network with high download AND upload speeds, your connection might still drop out long enough to make it difficult for LEO, Kaltura or your web browser to recover and continue your video's upload process. Your WiFi connection may drop out for a moment, causing the system to stop uploading your video and not properly resume.
  • Problems with either LEO or the Kaltura web server - LEO and Kaltura are applications that run on web sites which sometimes experience extremely high levels of usage. Though rare, the applications themselves may be critically affected by some technical issues. Situations like these may impact negatively on your video upload.

If you cannot determine which of the three factors above are affecting your video upload, it usually helps to stop and try again after some period of time, perhaps after half an hour or so. It is also useful to check your email for any ACU IT Advisory messages that may point to factors affecting your use of Kaltura.

Learning & teaching

Please contact the Learning and Teaching Centre for professional development, resources and advice for your learning and teaching needs at ACU.

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